城市：苏州市 | 经验：1-3年 | 学历：硕士及以上 | 专业：化学/制药
公司类型： 仪器生产商 | 规模： 100-499人
Job Description： Responsible for on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repair services. Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business. Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software. Serves as an internal resource on technical issues. May train other field engineers or customers. May calibrate equipment on-site for large volume customers. Qualifications： 1. >3years life science and chemical analysis instrument service experience (not limited to Agilent instruments). 2. Bachelors or Master or equivalent in Analytical Chemistry or Pharmaceutical background. 3. Good knowledge on GMP system management. 4. Excellent customer handling skills. 5. Honesty, Integrity and cooperation. Be happy to do service job for customers. Frequent business travels are needed. 6. Good knowledge on PC Operation and networking, including SQL database,Windows and MS office etc. 7. Be fluent on English and Chinese, and good communication skill.