岗位职责:
1、负责实验室通用设备的产品管理和售前售后支持，提升产品市场份额和品牌知名度
2、收集市场信息，制定产品技术/销售策略，给销售人员、经销商和客户提供培训；
3、负责售前产品介绍方案、竞争优势等产品资料撰写，协助销售从竞争中获得新客户；
4、在客户现场进行产品方案介绍，对客户投诉提供售后支持，处理产品质量投诉。

任职要求:
1、有技术支持和产品管理工作经验优先；
2、细胞、生化等生命科学相关专业优先；
3、有团队合作能力，优秀的语言表达和书面沟通能力；
4、抗压力强，热爱产品管理工作，接受30-40%客户现场出差。

Senior Product Specialist
• Responsible for increasing market share, market coverage, brand availability, brand awareness and customer preference.
• Provide strategic direction to a team of sales professionals belonging to Thermo Fisher Scientific, Distributors / Dealers and Manager
Projects.
• Guide regional promotions, new product launching, marketing programs and visibility drives through workshops, seminars, conferences with
the help and assistance of Marketing and Commercial Head.
• Conceptualize and implement trade initiatives to drive sales in various market segments, through various distributors, channels.
• Collecting market intelligence and latest information on various competitor activities and then formulating result oriented sales schemes in
consultation with the MD for various customers, markets.
• Post-sales support to customer escalations and address product quality complains
• Achieve privileged relationships with existing Key accounts, customers and acquire new customers from competition.
• Training & Problem Solving: Guide the individual country sales team and distributors through classroom sessions & by demonstrating in the
market place, supervise and direct training programs and improve knowledge, skills and attitude to increase the organizational capability.


Requirements/Qualifications:

• Minimum of 5 years of relevant work experience
• Previous Product Management experience required
• Experience successfully driving cross-functional projects and working effectively in cross functional teams in a matrix organizational structure
• Experience in Cell culture, Bio-pharma, life sciences.
• Demonstrated team work ability working effectively across functions
• Excellent oral and written communications skills
• Demonstrated ability to operate independently to take initiative and to drive results
• Strong analytical skills and the ability to draw actionable conclusions
• Strong organizational and time management skills
• Flexibility to travel up to 50% of time to customer sites, trade shows and sales meetings, throughout China.